What Is a Gold-Collar Worker? :: Workforce Work Papers

What Is a Gold-Collar Worker? A Higher Level of Knowledge Work. Kelley (1990) described an old distinction that divided the work force into blue-collar and white-collar workers. Blue-collar workers typically did manual labor in a factory for hourly pay, whereas white-collar workers did knowledge work in an office on salary. However, changes in the nature of work and the workplace have led to large growth in the numbers of a particular kind of knowledge worker—the gold-collar worker, whose most valuable assets are problem-solving abilities, creativity, talent, and intelligence; who performs nonrepetitive and complex work that is difficult to evaluate; and who prefers self-management. The gold-collar worker is, for example, the computer engineer as opposed to a lower-level knowledge worker such as an input operator. Kelley pointed out that even though the name is new, there have always been gold-collar workers like designers, researchers, analysts, engineers, and lawyers. Learning, Teams, and Strategic Thinking. Wood (2001) characterized gold-collar workers in information technology (IT) similarly by focusing on qualitative matters. Gold-collar IT workers learn continually from experience. They recognize the synergy of teams and can demonstrate leadership; they are strategic thinkers who see the big picture and can change strategic directions when necessary. They have a portable, flexible skill base relevant to a variety of work environments and maintain that skill base through their own personal development, with well-connected networks of contacts at the leading edge. Interdisciplinary Knowledge. Where business and science intersect, the basic focus of the gold-collar worker is interdisciplinary knowledge and experience (Bartlett 1998; Todaro 2001; Van Nierop and Bow 1997). This interdisciplinary focus combines scientific or other technical knowledge and skills with business literacy to result in a gold-collar worker with expertise across several areas. Gold-collar engineers, chemists, biologists, physicists, or geoscientists understand the relationship between their scientific discipline and business, have the management and financial knowledge needed for a business environment, and can "marry" science and entrepreneurship. Other Characterizations. Roe (2001) called the gold-collar worker "a highly skilled multidisciplinarian who combines the mind of the white-collar worker with the hands of the blue-collar employee" (p. 32); examples include aircraft systems maintenance technicians, network administrators, and advanced manufacturing technicians. A similar case would be online customer service representatives (CSRs), for whom managing customer relationships now involves not only oral communication but also text-based Internet chat and e-mail about tough questions not answered in frequently asked questions or canned e-mail responses (Dicksteen 2001).

Schizophrenia and B. Axis I.

Your professor asks you on what axis diabetes would fall under. You answer: A. Axis II. B. Axis I. C. Axis III. ** D. Axis V. 2. Brian often interrupts his teacher while she is speaking and frequently forgets to complete his homework assignments. He also has difficulty taking turns in playground games with classmates. Brian most clearly exhibits symptoms of: A. obsessive-compulsive disorder. B. psychosis. C. attention-deficit hyperactivity disorder. ** D. anxiety disorder. 3.Gena believes that people with psychological disorders are suffering from diseases that have physical causes that can be diagnosed, treated, and sometimes even cured. Gena believes in the _____________ model of psychological disorders. A. medical** B. humanistic C. psychoanalytic D. biopsychosocial 4. If you have an intense fear of speaking in public, eating out, or going to parties, you may be suffering from: A. generalized anxiety disorder. B. dysthymic disorder. C. obsessive-compulsive disorder. D. social phob ia. ** 5. Thirty-five-year-old Lucy needs to have her blood taken.She is so distraught by this that she must mentally prepare herself for it as well as take a short-acting sedative. Lucy seems to be suffering from a(n): A. dissociative disorder. B. phobia. ** C. major depressive disorder. D. low self-esteem. 6. Lenore is continually tense and plagued by muscle tension, sleeplessness, and an inability to concentrate. Lenore most likely suffers from a(n): A. generalized anxiety disorder. ** B. phobia. C. dysthymic disorder. D. obsessive-compulsive disorder. 7. Depression is: A. more commonly suffered by men than women. B. less common than dissociative disorders.C. more common than phobias. D. the number one reason people seek mental health services. ** 8. Amanda blames herself for her recent job loss. Her therapist suggests that her depression results from this self-blame, rather than blame of the slumping economy. Her therapist's suggestion best illustrates a: A. social-cognitive per spective. B. DSM-IV-TR diagnosis. C. linkage analysis. D. medical model. 9. In the United States, there are ___________ suicides annually. A. 50,000 B. 20,000 C. 30,000** D. 40,000 10. One of the hallmarks of schizophrenia is disorganized thinking.Theorists suggest that people with such disorganized thoughts have: A. increased working memory capacity. B. low levels of dopamine. C. a breakdown in selective attention. D. increased selective attention. 11. The relationship between the season in which people are born and their subsequent risk of schizophrenia best highlights the role of ____________ in this disorder. A. learned helplessness B. oxygen deprivation C. viral infections D. glutamate receptors 12. Victor's mother is frustrated because she cannot get Victor involved in any activities.Although he has been diagnosed with schizophrenia, she still expects him to do things around the house. But, most days he sits in a chair, with no expression on his face. His absence of appropriat e behavior is known as: A. delusional thinking. B. positive symptoms. C. negative symptoms. D. disordered thinking. 13. _____________ are characterized by inflexible and enduring maladaptive character traits that impair social functioning. A. Neurotic disorders B. Mood disorders C. Personality disorders D. Psychotic disorders 14. Stacy has to be the life of the party.She wears revealing clothing, even around her married friends' husbands. This behavior has upset a number of her friends, especially when one of their boyfriends asked her out. On any given weekend, Stacy can be seen at a club dancing on a table or in the laps of various men. Stacy would be considered to have a: A. borderline personality disorder. B. schizoid personality disorder. C. narcissistic personality disorder. D. histrionic personality disorder. 15. PET scans illustrate reduced activation in the ____________ lobes of a murderer's cortex. A. parietal B. occipital C. frontal**p. 629 D. temporal

Book Review - 1441 Words

BOOK REVIEW COMPANY COMMAND THE BOTTOM LINE BY: JOHN G. MEYER,JR. IG ASSESSOR STUDENT OFFICER LT ABHISHEK SHARMA YO’S FD-1606 ‘B’ TP CONTENTS 1. Introduction 2. About the author 3. About the book 4. Quality of presentation 5. Relevance in our context 6. Conclusion INTRODUCTION 1. He wrote this book to help lighten the load of one of the most overworked soldiers in the US Army – THE†¦show more content†¦7. Although written by an Army Officer primarily for Army Company Commanders, this book has considerable information, suggestions and in sights that are directly applicable to other services. 8. Indeed there is much in it that first line supervisors in non military organizations will find easily adaptable to their situations. 9. GRAY AREAS (A) Overall the book is well written, and has a lot of good information, but it tries to find that elusive gap between a very detailed how-to book (which will inevitably date) and a more philosophical tome which provides few useful details which can be put in the practice immediatel. Alas, it falls short of this goal and does not provide much of either. (B) In addition, Company Command: The Bottom Line, has a somewhat moral high-mindedness to it which seems to ignore a lot of the realities in the Army. Thinking that all of us who take the guidon and assume command would like to be just, fair, never faltering moral beacons who always make the right decision regardless of the consequences, but the sad reality of the Army today is that we are given way, way, way tooShow MoreRelatedBook Review : A Review Of A Book Review1431 Words   |  6 Pages Book reviews are just that: a review of a book. They can be used for news articles, blogs, or academic journals. 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